A few years ago I was riding the subway during a rainy rush hour. We were packed in like sardines, and I was holding onto the bar next to me
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It is the nuances of a communication that make the difference; the words, the tone, the body language. And here’s the rub, no matter what – you are always communicating.
The bus was late this morning. My two little boys (4 and 5 years old) waited patiently with me on the front stoop walking from the steps to the curb
I know you will all relate to this situation, the waiting room of a doctor’s office. And I do mean WAITING room. I always attempt to make the first appointment