active listening

people talking

How to Get (and Keep) a Conversation Going

Conversations don’t fail because we have nothing to say. They often stall because we ask questions that accidentally shut them down.   Think about how often we ask questions that

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Listening

What “Silent and “Listen” Can Teach Us About Leadership

Have you ever noticed that the words “silent” and “listen” are made up of the exact same letters?   I stumbled across this little linguistic coincidence recently, and it stopped

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communication

Four Tips to More Intentional Communication

One of the things I am known for in my coaching (and parenting) is my focus on, and sensitivity to, language. Words have power, nuance, and connotations built into them.

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4 secret steps to connected communications

Ever wondered why some people seem to effortlessly connect and inspire, while others struggle to get their message across?    Here’s a little secret: It’s all about connected communication.   Think

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How can we disagree and still get along?

In May, I had a great time working with New York City public schools. We did a Connected Leadership Program, which incorporated a lot of the concepts from my Collaborative Communications Program. This

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