business communication
10 Ways To Get Over Your Fear Of Public Speaking
There’s a lot of information out there on just how much people fear public speaking. But what are we so afraid of, anyway? It’s not as if our very survival is
Connection is the Link to Success
Welcome back, here is the third installment of my favorite podcast with Jordan Harbinger on the ArtofCharm.com. If you haven’t seen the first two posts make sure to check out
How to Ask for What You Want: 5 Easy Ways to Make a Request
I was explaining The Law of Giving (Law #10 from my book The 11 Laws of Likability) during a talk on networking, when a woman in the audience loudly grumbled,
The ‘Cold Call’ Email
Do you avoid the dreaded ‘cold call’ at all costs? What if the person hangs up on me? you think. Or worse yet, What if they don’t hang up on
Recovering from an Embarrassing Moment
It was the first class of the semester teaching the part-time MBA Business Communications class. I had a room full of business professionals and I decided to climb up on
