leadership communication
When Small Talk Falls Flat: How to Create Real Conversations
Small talk is often where conversation begins — but it’s not where connection lives. You’ve likely been there: you run into a colleague, client, or peer. You exchange pleasantries.
What Are Your Employees Not Telling You?
I was recently coaching a sharp female executive on her communication and presentation skills preparing for an important board presentation. I suggested she ask people for specific feedback before her presentation, so they
Do you communicate to connect?
I struggle when asked the awful question, “So, what do you do?” I usually respond with something like, “For work or for fun?” — or, if I’m feeling especially cheeky, “Depends on the day of
Diagnose before you prescribe: Giving the right support
Last week, I told you about sharing my advice without necessarily being invited to do so. And in writing that newsletter, I kind of realized there was a follow up