communication skills
The Conciseness Audit
September 29, 2026
In my last newsletter, I wrote about something that has been coming up repeatedly with my coaching clients: the need to communicate more concisely. I wrote about why we
Say Less, Mean More
September 22, 2026
Lately, I’ve noticed an interesting pattern in my coaching. Several of my clients—smart, accomplished, experienced leaders—are all working on the same thing: speaking more concisely. The ability to communicate
The Biggest Myths About Authenticity
September 8, 2026
A coaching client recently stopped herself in the middle of a sentence. The exchange went like this: “I can’t say that,” she told me. “Why not?” “Because I want
Being Proactive Isn’t About Predicting the Future
August 28, 2026
Being Proactive Isn’t About Predicting the Future Have you ever been told, “Be more proactive”? It’s one of the most common pieces of feedback employees receive—and one of
How to Get (and Keep) a Conversation Going
July 7, 2026
Conversations don’t fail because we have nothing to say. They often stall because we ask questions that accidentally shut them down. Think about how often we ask questions that
How To Offer Unsolicited Feedback
June 30, 2026
There have been many times when people have come up to me after a talk to tell me what they got out of it, how much the content resonated, and
What Kind of Listener Are You?
May 26, 2026
If communication is the foundation of every relationship, then listening is the part most of us overestimate. We think we’re good at it. We nod. We make eye contact.
Being interrupted, dismissed, or diminished? Try these 4 strategies.
May 12, 2026
Those of you who’ve seen me in person know that I’m not the tallest person. So not surprising that a reader reached out with this problem: I’m a stereotypical
Disagreement Doesn’t Have to Mean Disconnection
April 28, 2026
My clients inspire me. They also laugh at me because I get excited when I come up with something that will not only help them but is a great model